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Fleet Intuition

Jean-Clay Van Heerden

Jean-Clay Van Heerden
Jean-Clay (JC) van Heerden is the national manager of Strategic Operations for Eqstra Fleet Management. He is responsible for accident management and road-side assistance for Eqstra’s clients as well as for procurement relating to these two areas.

Recent Posts

Updating driver information

Posted by Jean-Clay Van Heerden on 2019/01/09 11:00 AM

A major pain point for the Human Resources (HR) department of any company is collecting and maintaining accurate driver details – this information is often not updated because each side believes the onus is on the other side to do the work.

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Topics: Management

Can cell phone apps make people better drivers?

Posted by Jean-Clay Van Heerden on 2018/10/03 10:00 AM

While a seemingly unlikely theory, the evidence as reported by insurance companies around the globe is positive, especially if the use of the app is directly linked to incentive rewards.

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Topics: Management

Quest for drivers: managing the change

Posted by Jean-Clay Van Heerden on 2018/09/19 10:00 AM

All people are resistant to change (even if we think we aren’t). Fleet drivers are no exception. When implementing a new system such as Quest, it’s all about how you package the change: you need to make it clear how the system will benefit drivers, so that they see the worth in changing and embrace it.

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Topics: Management

Mental tricks fleet managers can use to improve driver behaviour

Posted by Jean-Clay Van Heerden on 2018/06/25 10:00 AM

There are certain cognitive tricks and thinking fallacies that can be used to motivate your staff - and in the fleet manager’s case, driver behaviour.

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Topics: Management

Ask the fleet experts: What soft skills do I need to be a fleet management expert?

Posted by Jean-Clay Van Heerden on 2018/03/19 10:00 AM

There are many people who benefit from the work of fleet management experts, every day, across a multitude of industries. Here's the soft skills you need as fleet manager. 

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Topics: Fleet Maintenance