From time-to-time differences in interpretation may arise between the insurer and the customer on the cover provided by the products sold to the client, and a simplified process is required to clarify and rule on such uncertainties.

For this purpose, the Financial Services Conduct Authority (FSCA) established the Ombudsman for Short Term insurance, or the OSTI, to act as an independent evaluator of claims that are repudiated or rejected by insurers.

Driving a roadworthy car is a legal requirement in South Africa however 80% of cars surveyed are deemed unroadworthy and unfit to operate according to the National Road Traffic Act, 1996 [No. 93 of 1996].

Is your short-term insurance contract confusing? Go through your insurance terms and conditions. Know exactly what you are and are not covered for.

We have not had a situation in the modern history like we are currently experiencing with the pandemic caused by the C-19 virus. It is having a negative impact on almost every country across the world and nobody has a definite idea of where it came from, how long it will impact our daily lives and what the future will look like.

We have not had a situation in the modern history like we are currently experiencing with the pandemic caused by the C-19 virus. It is having a negative impact on almost every country across the world and nobody has a definite idea of where it came from, how long it will impact our daily lives and what the future will look like.